Don’t Leave Anyone Out
Change management programs involve different layers of businesses in different ways. The key is to define your strategy and set targets to implement change at each layer of the business. This works best if you identify leaders throughout the company and task them with specific implementation goals. In this way, the change cascades through the business in a positive, motivating way.
Address the “People Issues”
Any big change has the potential to create “people issues” of one kind or another. Some people will need to step up and assume new roles, some jobs will be changed, and some employees will need to develop new skills.
The uncertainty involved in change periods can make people feel resistant and insecure. Instead of dealing with these issues in a reactive capacity, tackle them head on in a proactive, confident way.
Articulate the Need for Change
When faced with change, people have every right to ask questions, and they will. You can help to ease these concerns by articulating the need for change in a clear and straightforward way. The first thing you should do is explain why a change needs to be made. Second, reassure employees that your company has the leadership and resources to reach its goals. Lastly, lay out a road map for behaviour and decision making.
Speak to Employees One-on-One
Your employees devote so much to your business. They spend much of their time at work, and many of them consider their colleagues to be like a second family. Check in with each employee one-on-one (or have your managers check in with them) to discuss whether or not they need additional coaching as they incorporate the changes into their routines, and request feedback. Take feedback seriously and address any issues that seem to be recurring.
For more information about change management, speak with one of our business experts at Altus Financial.